Your Privacy Is Our Responsibility
Keeping every piece of your information secure on the 8777 bat platform is our core commitment. This policy clearly explains what data we collect, why we collect it, and how it is used and stored.
Table of Contents
1. Introduction and Scope
This privacy policy applies to all services and operations of the 8777 bat platform. Whether you are browsing our website, creating an account, making a deposit, or using any of our services — this policy applies in every case.
8777 bat is a trusted online entertainment platform for users in Bangladesh. We believe that protecting user privacy is not just a legal obligation — it is the core ethical foundation of our business.
This policy should be read together with our Terms and Conditions, as both documents together form the complete legal framework for our services.
The Bengali version of this page is the authoritative document for our Bangladeshi users. By continuing to use our services, you are considered to have accepted the terms of this policy.
2. Information We Collect
We collect two types of information — information provided directly by you, and information collected automatically.
2.1 Personal Identity Information
Information you provide yourself at the time of registration or afterwards:
- Full name and date of birth
- Mobile number and email address
- Residential information (division and district)
- Identity document details (for identity verification)
- Mobile number linked to payment methods (bKash, Nagad, Rocket, Upay)
2.2 Transaction Information
Information related to your deposits, withdrawals, and gaming activity, such as:
- Transaction date, amount, and method
- Account balance and bonus usage history
- Game session duration and type
2.3 Technical Information
Information automatically collected from your device and browser:
- IP address and location data (at country and region level)
- Device type, operating system, and browser version
- Time of site access and browsing patterns
- Referral source (where you came from before visiting the site)
3. How We Collect Information
8777 bat collects information through various methods. Each method has a specific purpose and is necessary to provide effective service.
3.1 Directly Provided Information
You provide information directly by filling in registration forms, going through the identity verification process, seeking help via live chat, or sending an email.
3.2 Automatic Collection
Certain technical information is automatically recorded when you use our platform. This includes session logs, cookie data, and device identification information.
3.3 Through Third Parties
For payment processing or identity verification, necessary confirmation information may be received from approved partner parties.
4. Purpose of Data Use
Collected information is used only for the purposes listed below. We never misuse user data under any circumstances.
- Account Management: To handle registration, login, identity verification, and account security.
- Payment Processing: To properly complete deposit and withdrawal requests.
- Service Improvement: To analyze which games or sections are used most and improve the experience accordingly.
- Promotional Communication: To inform you about bonuses and offers, subject to your consent.
- Fraud Prevention: To detect unauthorized access and fraudulent activity.
- Legal Compliance: To comply with applicable laws and regulations.
- Customer Support: To provide effective assistance via live chat and email.
In line with our Responsible Gaming guidelines, we may monitor user gaming patterns so that any user showing at-risk behavior can be assisted in a timely manner.
5. Data Storage and Security
8777 bat has put in place industry-standard technical and organizational measures to protect user data.
5.1 Technical Protection
- All data transfers are secured through SSL (Secure Socket Layer) encryption.
- Data stored on servers is kept in encrypted format.
- Regular security audits and vulnerability assessments are conducted.
- Two-factor verification (OTP) is used to protect accounts.
5.2 Organizational Measures
- Only authorized staff have access to user data.
- All staff involved in data management are bound by confidentiality agreements.
- A culture of data protection is maintained through regular staff training.
5.3 Data Retention Period
Data is retained for the entire period your account is active, and after account closure for as long as required to meet legal obligations. After that, data is deleted securely and permanently.
6. Sharing Information with Third Parties
8777 bat never sells your personal information to third parties for commercial purposes. However, information may be shared in the limited cases below:
6.1 Payment Processors
Limited information necessary to complete transactions via bKash, Nagad, Rocket, and Upay is shared with the relevant payment processor. This information is used solely for transaction verification.
6.2 Technology Partners
Game software providers (such as PG Soft, Pragmatic Play, Evolution, JILI, etc.) may receive the minimum information necessary to manage game sessions. They are bound by strict confidentiality agreements.
6.3 Legal Obligations
We are required by law to provide necessary information in response to a court order or a lawful request from a government authority.
6.4 Business Transfer
In the event of a business merger or acquisition, information may be transferred to the new management authority; however, this privacy policy will continue to apply in such cases.
7. Cookies and Tracking Technologies
Our platform uses cookies and similar tracking technologies. These help improve your browsing experience and ensure the platform functions correctly.
7.1 Essential Cookies
The platform will not work properly without these cookies. They are necessary for maintaining login sessions, security verification, and remembering user preferences.
7.2 Analytical Cookies
These cookies are used to measure how much each section of the site is being used. The data collected is aggregated and not personally identifiable.
7.3 Cookie Control
Cookies can be disabled or deleted from your browser settings. However, disabling essential cookies may cause issues when using certain features of the platform.
8. Your Rights
As a user of 8777 bat, you have the following rights over your own information:
- Right of Access: The right to know what information we hold about you and to receive a copy of it.
- Right to Rectification: The right to correct inaccurate or incomplete information through account settings or via support.
- Right to Erasure: The right to request deletion of your personal data where there is no legal obligation to retain it.
- Right to Restrict Processing: The right to request that processing of your data be limited in certain circumstances.
- Right to Portability: The right to request your data in a structured format.
- Right to Object: The right to object to receiving marketing messages or to withdraw consent.
To exercise these rights, contact our support team via live chat or email. We will respond to your request within 30 business days. If you have any questions, you can find answers on our FAQ page.
9. Privacy of Minors
8777 bat strictly prohibits anyone under the age of 21 from creating an account or using the platform. We do not knowingly collect personal information from anyone under the age of 21.
If a parent or legal guardian discovers that their minor child has registered on our platform, please contact our support team immediately. We will promptly delete the relevant account and data.
During registration, we attempt to confirm through an age verification process that only adults are able to create accounts.
10. Policy Changes
8777 bat may update this privacy policy from time to time. If any significant changes are made to the policy, we will notify you through one or more of the following methods:
- A notification will be sent to your registered email address.
- A warning message will be displayed when you log in to the platform.
- The "Last Updated" date at the top of this page will change.
If you continue to use the platform after a policy change, you will be considered to have accepted the updated policy. We recommend that you visit this page regularly.
11. Contact
If you have any questions, concerns, or requests regarding this privacy policy, please contact us. The 8777 bat support team is available 24/7, seven days a week, in both Bengali and English.
To learn more about us, visit our About Us page, where the organization's goals and activities are described.
- Live Chat: Directly from any page on the platform.
- Email: [email protected]
For privacy-related requests, please contact us from your registered mobile number or email for verification.